1. Acceptance & Scope

By accessing or using our website or services, you agree to these Terms. They govern diagnostic lab services, bookings, reports, and related activities.

2. User Eligibility

You affirm that you are at least 18 years old and have authority to use the service and share personal information.

3. Services Provided

• Booking of lab tests and sample collections (home or facility-based)
• Delivery of lab reports and consultation notifications
• Optional health interpretation or physician consultation services (if selected)

4. Payment & Fees

• Testing fees are payable upfront, as listed on the website/package
• We reserve the right to change pricing at any time; current prices apply at booking confirmation

5. Booking & Cancellations

• Users must provide accurate info and update us on any changes
• Cancellations must be made at least 24 hours in advance; specific refund policies apply
• No-shows or late cancellations may incur the full fee

6. Accuracy of Results

• Reports are based on lab analysis; we strive for accuracy but results depend on sample quality and testing methods
• Medical decisions should be made in consultation with qualified health professionals

7. Limitation of Liability

• We are not responsible for indirect, incidental, punitive, or consequential damages
• Our total liability is limited to the amount paid for the specific service in question

8. Indemnification

You agree to indemnify us from any claims arising from your misuse of the services or breach of these Terms

9. Intellectual Property

• All content on our site (text, logos, images) is our property or that of our licensors
• You may only use our content for accessing our services, not for reproduction or redistribution

10. Modifications of Service or Terms

• We may modify services or Terms; changes will be posted on our website
• Continued use after changes indicates acceptance

11. Governing Law

These Terms are governed by the laws of [State/Country Jurisdiction], without regard to conflict-of-law rules.

12. Termination

We reserve the right to suspend or terminate services or your account at our discretion, for any reason including breach of Terms.

13. Contact Information

For questions, support, or legal matters concerning these Terms:
Email: terms@natlabshealthcare.com